Return policy
Our GymFlex Return Policy.
If you want to return an item, Please follow the steps below:
- Go to the shop where you made your purchase
- Provide your Name or your Order number
- Choose which size you want to exchange
- Exchange of sizes can only be proceed
If you need any help, please contact us at info@gymflexshop.com. A member from our team will reach out and assist you to complete the return process.
At Gymflex, we are committed to ensuring your complete satisfaction with our premium fitness apparel. Please review our comprehensive return policy to understand the terms and conditions for returns and exchanges.
1. Eligibility for Returns and Exchanges:
1.1 You may initiate a return or exchange for eligible items within 14 days of the purchase date.
1.2 Eligible items must meet the following criteria:
- The product must be in its original, unworn, and unwashed condition.
- All original tags, labels, and packaging must be intact.
- Any promotional items or free gifts must also be returned.
2. Refunds and Exchanges:
Exchanges are subject to availability. If the requested size is not available, you may choose any item of your choice.
3. Non-Returnable Items:
For hygiene reasons, we do not accept returns on items such as undergarments, and accessories unless they are damaged or defective.
4. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will replace the item at no extra cost or offer a full refund.
5. Contact Information:
If you have any questions or need assistance with your return or exchange, please contact our customer support team at info@gymflexshop.com
6. Policy Changes:
Gymflex reserves the right to modify or update this return policy at any time. Any changes will be posted on our website.
By making a purchase with us, you acknowledge that you have read, understood, and agreed to our return policy.
Effective Date: 24th July 2024
Thank you for choosing GYMFLEX. We appreciate your trust in us and are committed to providing you with exceptional products and service.